Riley Media ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us through this website and our project intake process. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
When you submit a project inquiry or contact form, we may collect:
- Contact details such as your name, email address, phone number, and organization.
- Project details including services of interest, budget range, timeline, and project description.
- Communications preferences and any optional marketing consent you provide.
- Technical data such as browser type and pages visited, collected automatically for site analytics.
How We Use Your Information
- To respond to your inquiry and prepare a proposal or project scope.
- To deliver the services you've requested and manage active projects.
- To communicate with you about your project, contracts, and invoices.
- With your optional consent, to send project guides, insights, and updates.
- To improve our website, services, and client experience.
How We Share Your Information
We do not sell your personal information. We may share it with trusted service providers who help us operate our business (such as hosting and email delivery), all of whom are bound by confidentiality obligations. We may also disclose information when required by law or to protect our rights.
Data Retention
We retain inquiry and project records for as long as needed to provide our services and meet legal or contractual obligations. You may ask us to delete your personal information at any time, subject to those obligations.
Your Choices
- You may opt out of marketing communications at any time by replying to any email we send.
- You may request access to, correction of, or deletion of your personal information.
- You may withdraw your communications consent before submitting a project inquiry.
Security
We take reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us and we'll respond within one business day.